Qlean Labs & GBC Team
About the company
For all of us, our house is something we associate with protection, warmth and comfort. Everyone is trying to make their home, office space or a week-long stay at a rental place as cozy and comfortable as possible. For many years, Qlean Labs has been cleaning both small apartments and large houses, and developed an extensive database of satisfied customers, who value their time.
Amid a growing popularity of cleaning services, Qlean needed to offer their customers a way to make convenient and safe payments. The client also wanted to implement multi-stage control of order execution in a simple format to enable troubleshooting and customer feedback in one click.
Every day, GBC Team makes life easier for clients, and Qlean Labs was no exception. We enabled calls from Salesforce with a convenient lead conversion and order distribution system, as well as feedback tracking and order execution control on the Community page. Qlean also received a custom mobile app, which allows control of service quality in real time. Active work is underway to further improve business processes.