Our experience with finance, healthcare, pharma, telecom, retail, distribution, manufacturing, and other industries along with an unbeatable combination of technology, professional competency, and out-of-the-box thinking allows GBC Team to consistently exceed customer expectations. We will adapt to your needs in order to optimize your business’s efficiency.

GBC Team GBC Team
  • DELIVER A SEAMLESS CUSTOMER EXPERIENCE FOR BOTH B2C AND B2B COMMERCE

    EMPOWER YOUR SALES TEAMS

    Give your sales team the time and insights it needs to develop winning strategies by eliminating manual tasks and giving them access to real-time customer data.

    SPEED UP YOUR OPERATIONS

    Take advantage of market opportunities faster with the speed and agility of the cloud. Launch new sites, create all-new consumer experiences, bring stores online, adopt new features, and integrate partner technologies in record time.

    OPTIMIZE THE CONVERSION FUNNEL

    Reduce abandoned carts with proven best practices, including saved carts, optimized checkout flows, and payment accelerators.

    MAXIMIZE YOUR ONLINE GROWTH

    Launch new sites and explore new geographies quickly and easily with unified multisite management and built-in localization capabilities — even when multiple brands, languages, and currencies are involved.

  • GET A 360 DEGREE VIEW OF THE CUSTOMER

    SET A WINNING SALES STRATEGY

    Get smarter about managing trade promotions and simplify complex sales processes. And close deals faster with real-time collaboration across the entire field, on any device.

    BUILD LONGTIME CUSTOMER RELATIONSHIPS WITH EVERY INTERACTION

    Create a single, consistent selling process by making sales, service, and marketing data work together to provide a personalised customer journey.

    USE EFFECTIVE SALES INSIGHTS

    Have a full overview of the sales performance and margin data to identify opportunities and run successful promotions.

    CLOSE MORE DEALS ANYTIME, ANYWHERE

    See everything from sales forecasts to team performance on any device — a laptop, a phone, you name it.

  • SPOT OPPORTUNITIES, PREDICT OUTCOMES, GET RECOMMENDATIONS AND MORE

    MAKE DATA-DRIVEN DECISIONS

    Automatically find simple answers to complex business questions in your data. Learn what happened, why it happened, what will happen, and what to do about it with transparent, understandable AI models.

    IDENTIFY HOW TO ACHIEVE YOUR BUSINESS GOALS

    Get the exact information you need by tailoring analytics to your business. Improve any business outcome with precise recommendations and specific guidance.

    VISUALISE YOUR ENTIRE BUSINESS ON A SINGLE SCREEN

    Avoid needing multiple systems and logins. Create complete visualisations, predictions, insights, and more by bringing all your data — even from external systems — onto a single platform.

    KNOW THE SPECIFIC STEPS TO TAKE NEXT

    Take instant action from the point of insight, updating records, and sharing dashboards.

  • HELPS YOU UNDERSTAND CONSUMERS, ENGAGE THEM, AND PERSONALIZE THEIR EXPERIENCE

    CONNECT EVERY INTERACTION

    Integrate every touchpoint and experience with your brand across advertising, marketing, commerce, sales, service, and apps.

    MARKET SMARTER WITH AI

    Discover new segments, identify the likeliest consumers to engage, and power predictive recommendations — all automatically.

    OPERATE WITH EASE

    Leverage pre-built templates, streamlined messaging flows, and mobile apps to easily create and execute cross-channel campaigns.

    TRY OUT B2B MARKETING AUTOMATION SOLUTION

    Nurture leads, engage prospects, and target upsell opportunities within existing accounts. Target specific context within segments of your customers based on recent behavior and purchase history.

  • BUILD CUSTOM APPS AND EXTEND SALESFORCE FOR ANY BUSINESS NEED

    CUSTOMIZE YOUR CRM SOLUTION

    Tailor your CRM with point-and-click ease and empower everyone: developers, admins and business users.

    ENGAGE EMPLOYEES WITH APPS FOR EVERYONE

    Rapidly build AI-powered employee apps that automate business processes and give every employee a view of the customer.

    BUILD WITH SECURITY AND TRUST

    The world's most trusted cloud platform gives you the ability to add the layers of security and compliance controls your industry or customers demand.

    CREATE AMAZING CUSTOMER EXPERIENCES

    Engage customers with beautiful, personalized apps that connect to Salesforce. Create apps in any language your developers want with built-in AI. Even connect to IoT.

  • DELIVER SMARTER, MORE PERSONALIZED SUPPORT ANYWHERE ACROSS THE PLATFORM

    BE READY TO SUPPORT ANY CUSTOMER ON ANY CHANNEL

    Deliver instantaneous and personalized support via phone, email, chat, and now, the SMS messaging app of their choice.

    IMPROVE SUPPORT WITH AI BUILT FOR THE SALESFORCE PLATFORM

    Give agents a deeper understanding of customers, and managers a complete view of team performance with dashboards and recommendations from AI analytics reports.

    SEE ALL THE DETAILS OF A CASE, AT A GLANCE

    Boost agent efficiency and customer satisfaction with a console that displays everything relevant to a case, from any department, in one dynamic, connected CRM solution.

    RESOLVE ONSITE SERVICE ISSUES ON THE FIRST TRIP

    Improve your field service operations with a mobile-first experience that uses AI to ensure technicians have the right tools and parts to do the job right.

  • EASILY BUILD INTELLIGENT AND BRANDED COMMUNITIES AND PORTALS FOR CUSTOMERS, PARTNERS, AND EMPLOYEES

    DESIGN, LAUNCH, AND MANAGE EVERYTHING FROM ONE PLACE

    Create a custom community with clicks, not code. Alternatively, select from an ecosystem of simple, pre-built templates, components, and apps.

    CUSTOMIZE CONTENT AND APPEARANCE FOR EACH AUDIENCE

    Tailor your pixel-perfect digital destination to each customer. Use permissions to control which users can access select content, data, and functionality.

    HARNESS AI-POWERED INSIGHTS TO GET A COMPLETE VIEW OF EVERY CUSTOMER

    Combine site analytics, user-generated content, and CRM data to predict customer behaviors and make informed decisions.

    EMPOWER CUSTOMERS TO FIND ANSWERS — FAST

    Modern, self-service portals allow customers to browse FAQs, explore knowledge bases, log cases, update orders, and more — all without any agent interaction.

  • DISCOVER THE NEW LEVEL OF EFFECTIVENESS FOR YOUR RETAIL EXECUTION

    TURN EVERY STORE INTO A PERFECT STORE

    Keep essential goods flowing to stores that need it. Increase audit accuracy with AI that helps ensure the accuracy of inventory, planogram, and merchandising compliance.

    VISIT THE RIGHT STORES AT THE RIGHT TIME

    Bring efficiency and help schedule their visits to the field reps by providing information, including site location, hours, and estimated visit time, right in their mobile app.

    ACCELERATE IN-STORE PRODUCTIVITY

    Tailor in-store activities based on customer requirements, streamline repetitive tasks, from inventory audits and planogram compliance through return order processing and surveys.

    MAXIMIZE IN-STORE SALES

    Use the mobile solution to collect important data such as category, product, pricing, and quantity and make orders easily.

  • A TRUSTED INTEGRATION AND API PLATFORM

    CONNECT YOUR APPLICATIONS, DATA AND DEVICES

    Bring the power of integration to your enterprise. Connect any system whether in the cloud or on-premises, on a unified platform.

    MAXIMIZE BUSINESS AGILITY

    Break free from inflexible custom code and build an enduring applications network that allows reuse and self-service.

    INNOVATE FASTER

    Allow teams to discover and reuse integration assets to build upon prior projects and address new business priorities.

    CREATE NEW REVENUE OPPORTUNITIES

    Enable your entire ecosystem to extend core capabilities to partners, customers and developers.

GBC Team GBC Team
  • DELIVER A SEAMLESS CUSTOMER EXPERIENCE FOR BOTH B2C AND B2B COMMERCE

    EMPOWER YOUR SALES TEAMS

    Give your sales team the time and insights it needs to develop winning strategies by eliminating manual tasks and giving them access to real-time customer data.

    SPEED UP YOUR OPERATIONS

    Take advantage of market opportunities faster with the speed and agility of the cloud. Launch new sites, create all-new consumer experiences, bring stores online, adopt new features, and integrate partner technologies in record time.

    OPTIMIZE THE CONVERSION FUNNEL

    Reduce abandoned carts with proven best practices, including saved carts, optimized checkout flows, and payment accelerators.

    MAXIMIZE YOUR ONLINE GROWTH

    Launch new sites and explore new geographies quickly and easily with unified multisite management and built-in localization capabilities — even when multiple brands, languages, and currencies are involved.

  • GET A 360 DEGREE VIEW OF THE CUSTOMER

    SET A WINNING SALES STRATEGY

    Get smarter about managing trade promotions and simplify complex sales processes. And close deals faster with real-time collaboration across the entire field, on any device.

    BUILD LONGTIME CUSTOMER RELATIONSHIPS WITH EVERY INTERACTION

    Create a single, consistent selling process by making sales, service, and marketing data work together to provide a personalised customer journey.

    USE EFFECTIVE SALES INSIGHTS

    Have a full overview of the sales performance and margin data to identify opportunities and run successful promotions.

    CLOSE MORE DEALS ANYTIME, ANYWHERE

    See everything from sales forecasts to team performance on any device — a laptop, a phone, you name it.

  • SPOT OPPORTUNITIES, PREDICT OUTCOMES, GET RECOMMENDATIONS AND MORE

    MAKE DATA-DRIVEN DECISIONS

    Automatically find simple answers to complex business questions in your data. Learn what happened, why it happened, what will happen, and what to do about it with transparent, understandable AI models.

    IDENTIFY HOW TO ACHIEVE YOUR BUSINESS GOALS

    Get the exact information you need by tailoring analytics to your business. Improve any business outcome with precise recommendations and specific guidance.

    VISUALISE YOUR ENTIRE BUSINESS ON A SINGLE SCREEN

    Avoid needing multiple systems and logins. Create complete visualisations, predictions, insights, and more by bringing all your data — even from external systems — onto a single platform.

    KNOW THE SPECIFIC STEPS TO TAKE NEXT

    Take instant action from the point of insight, updating records, and sharing dashboards.

  • HELPS YOU UNDERSTAND CONSUMERS, ENGAGE THEM, AND PERSONALIZE THEIR EXPERIENCE

    CONNECT EVERY INTERACTION

    Integrate every touchpoint and experience with your brand across advertising, marketing, commerce, sales, service, and apps.

    MARKET SMARTER WITH AI

    Discover new segments, identify the likeliest consumers to engage, and power predictive recommendations — all automatically.

    OPERATE WITH EASE

    Leverage pre-built templates, streamlined messaging flows, and mobile apps to easily create and execute cross-channel campaigns.

    TRY OUT B2B MARKETING AUTOMATION SOLUTION

    Nurture leads, engage prospects, and target upsell opportunities within existing accounts. Target specific context within segments of your customers based on recent behavior and purchase history.

  • BUILD CUSTOM APPS AND EXTEND SALESFORCE FOR ANY BUSINESS NEED

    CUSTOMIZE YOUR CRM SOLUTION

    Tailor your CRM with point-and-click ease and empower everyone: developers, admins and business users.

    ENGAGE EMPLOYEES WITH APPS FOR EVERYONE

    Rapidly build AI-powered employee apps that automate business processes and give every employee a view of the customer.

    BUILD WITH SECURITY AND TRUST

    The world's most trusted cloud platform gives you the ability to add the layers of security and compliance controls your industry or customers demand.

    CREATE AMAZING CUSTOMER EXPERIENCES

    Engage customers with beautiful, personalized apps that connect to Salesforce. Create apps in any language your developers want with built-in AI. Even connect to IoT.

  • DELIVER SMARTER, MORE PERSONALIZED SUPPORT ANYWHERE ACROSS THE PLATFORM

    BE READY TO SUPPORT ANY CUSTOMER ON ANY CHANNEL

    Deliver instantaneous and personalized support via phone, email, chat, and now, the SMS messaging app of their choice.

    IMPROVE SUPPORT WITH AI BUILT FOR THE SALESFORCE PLATFORM

    Give agents a deeper understanding of customers, and managers a complete view of team performance with dashboards and recommendations from AI analytics reports.

    SEE ALL THE DETAILS OF A CASE, AT A GLANCE

    Boost agent efficiency and customer satisfaction with a console that displays everything relevant to a case, from any department, in one dynamic, connected CRM solution.

    RESOLVE ONSITE SERVICE ISSUES ON THE FIRST TRIP

    Improve your field service operations with a mobile-first experience that uses AI to ensure technicians have the right tools and parts to do the job right.

  • EASILY BUILD INTELLIGENT AND BRANDED COMMUNITIES AND PORTALS FOR CUSTOMERS, PARTNERS, AND EMPLOYEES

    DESIGN, LAUNCH, AND MANAGE EVERYTHING FROM ONE PLACE

    Create a custom community with clicks, not code. Alternatively, select from an ecosystem of simple, pre-built templates, components, and apps.

    CUSTOMIZE CONTENT AND APPEARANCE FOR EACH AUDIENCE

    Tailor your pixel-perfect digital destination to each customer. Use permissions to control which users can access select content, data, and functionality.

    HARNESS AI-POWERED INSIGHTS TO GET A COMPLETE VIEW OF EVERY CUSTOMER

    Combine site analytics, user-generated content, and CRM data to predict customer behaviors and make informed decisions.

    EMPOWER CUSTOMERS TO FIND ANSWERS — FAST

    Modern, self-service portals allow customers to browse FAQs, explore knowledge bases, log cases, update orders, and more — all without any agent interaction.

  • DISCOVER THE NEW LEVEL OF EFFECTIVENESS FOR YOUR RETAIL EXECUTION

    TURN EVERY STORE INTO A PERFECT STORE

    Keep essential goods flowing to stores that need it. Increase audit accuracy with AI that helps ensure the accuracy of inventory, planogram, and merchandising compliance.

    VISIT THE RIGHT STORES AT THE RIGHT TIME

    Bring efficiency and help schedule their visits to the field reps by providing information, including site location, hours, and estimated visit time, right in their mobile app.

    ACCELERATE IN-STORE PRODUCTIVITY

    Tailor in-store activities based on customer requirements, streamline repetitive tasks, from inventory audits and planogram compliance through return order processing and surveys.

    MAXIMIZE IN-STORE SALES

    Use the mobile solution to collect important data such as category, product, pricing, and quantity and make orders easily.

  • A TRUSTED INTEGRATION AND API PLATFORM

    CONNECT YOUR APPLICATIONS, DATA AND DEVICES

    Bring the power of integration to your enterprise. Connect any system whether in the cloud or on-premises, on a unified platform.

    MAXIMIZE BUSINESS AGILITY

    Break free from inflexible custom code and build an enduring applications network that allows reuse and self-service.

    INNOVATE FASTER

    Allow teams to discover and reuse integration assets to build upon prior projects and address new business priorities.

    CREATE NEW REVENUE OPPORTUNITIES

    Enable your entire ecosystem to extend core capabilities to partners, customers and developers.